Discover the world of 3CX and Business Telecoms with our extensive library of How-To Guides
If you want to reduce your business expenditure, then your telephone system is a good place to start. By introducing a hosted telephony solution, you could not only realise substantial cost savings but also improve your productivity and your customer service. However,...
From smartphones to laptops, tablets to mobile apps, everyone can now communicate at the touch of a button. This deluge of devices initially raised concerns with the working population. After all, how can you achieve any work-life balance if your office can always...
Disasters are inevitable, often unpredictable and bring abrupt disruption to your business. From small service interruptions to total business shutdowns for days or months, or even fatal damage to your organisation, the effects vary in type and magnitude. Disasters...
Digital transformation is a marathon, not a sprint. Successful businesses continually integrate new technologies to stay ahead of the competition. However, when it comes to your telecoms system, this can seem like a daunting task. Where should you begin? How can you...
Your network infrastructure is the backbone of your organisation. Without it, your daily operations and corporate communications would grind to a halt. As such, it’s vital to prioritise the modernisation of your organisation’s current network infrastructure. However,...
If your internet went down right now, would it matter? For most businesses, the answer is a resounding “yes”. Yet, only 25% of enterprises hit by internet outages last year could mitigate these circumstances. Downtime costs businesses dearly. Research reveals UK...
Cloud versus on-premise? It’s a question our clients regularly ask, the answer to which depends on both your business and its exact requirements. Regardless of the technology in question, there are plenty of options to choose for both a cloud or on-premise...
Technology is taking over. Whether your business is embracing the Internet of Things (IoT), implementing VoIP (Voice over IP) or introducing a Bring Your Own Device (BYOD) policy, there’s more demand for bandwidth and access to your data than ever before with global...
If you want to double your business without a single new hire, you need to free up your existing staff from mundane tasks so they can focus on your strategic goals and scaling your business. To achieve this, you’ll need to outsource your day-to-day operational tasks...
Your network communications is an unruly little beast. If it’s left unattended, it could grind your business to a halt and play havoc with your communications channels. It’ll prevent your customers and staff from accessing your email, messaging, voice, file sharing,...
Concerns over cyber security have skyrocketed in the last 12 months. It’s hardly surprising as the size, sophistication, and impact of network attacks coupled with burgeoning IT infrastructures make it increasingly difficult to manage and protect your network....
A fibre leased line provides a premium internet connection to your business. However, as leased line costs continue to fall, an increasing number of businesses (including SMEs) are now embracing leased lines as an essential part of their day-to-day operations. So,...
A network security audit is essential for every business. Without one, you don't know if your organisation is vulnerable to a vast range of cyber security threats. Yet, the growing complexity of today’s networks increases the need for a comprehensive security audit....
We live in a digital era where your customers would prefer to tweet than talk on the telephone. You now need to effectively communicate not just with your customers, but with your workforce across multiple devices, formats and platforms. Embracing such digital...
WiFi is everywhere. It’s in our coffee shops, restaurants and local high-street shops, providing us with the seamless connectivity we now expect in our day-to-day lives. Coupled with the rise of smartphones and Bring Your Own Device (BYOD) schemes, your staff now...