Telecoms & Technology News
News, views, insights and updates from Zen Systems and the wider telecoms world
Hosted VoIP Troubleshooting Guide
"Hello, can you hear me?" Hosted VoIP has been a blessing in our lives for more than 25 years now, but if you are reading this, you may have experienced some of the challenges that go with it. Even though hosted VoIP services are a flexible, scalable and cost-efficient solution for businesses, unlike traditional telephone systems that used physcial wiring, hosted VoIP is sensitive to network conditions. So if the network your calls are traversing hasn't been optimised, or your internet...
3CX Call Quality Choices
3CX Call Quality: Good, Better, Best – how to choose what’s right for your business. You probably already know that there are some important call quality decisions to make when deploying 3CX Phone System into your business, but what do these choices ultimately depend on? First and foremost, the industry you are in and the values, culture and approach your business has to flexibile working and security. If you are using 3CX in a business location that's been prepared and optimised for 3CX, your...
Local Firm Set To Supercharge Business Growth In Nottingham
Zen Systems and ITS launch new superfast fibre network at Glaisdale Business Park in Bilborough. Improved networks will be online in October and immediately available to 110+ local firms. Faster Britain scheme supports government pledge to deliver 100% gigabit capability by 2025. Nottingham-based telecoms expert, Zen Systems is set to supercharge its neighbours’ productivity and boost business opportunities in the area by partnering with ITS in launching the latest Faster Britain,...
Business at the Speed of Light: A look at Fibre Optic Leased Lines
Faster Britain set to put Bilborough Businesses on the map!
When it comes to running a business effectively, there aren’t many threats to growth and productivity more significant than unreliable communication networks. Interruption, instability and sluggishness all come at a cost. Research published by the Office for National Statistics highlighted that unreliable internet connections impact productivity in 80% of businesses with the average team member wasting 72 minutes a day, or two and half working weeks a year as a direct result of poor...
How 3CX Connects With Office 365 to Make Your Life Easier
Better together. No, we’re not about to lecture you on Brexit. This post explains how the combination of Microsoft’s Office 365 software with the 3CX PBX Unified Communications solution packs a powerful punch for your business. The extensive functionality and substantial cost savings of both offerings will help your business boost its bottom line and realise a huge range of benefits. The good news is that the integration of these two services is now completely seamless. When the latest version...
Fibre Optic Leased Lines: Five ways they benefit your business
If you are looking at ways to do business more effectively, then you may have already considered investing in a leased line solution for your company. By making this simple change to the way you access the internet, communicate and do business with your customers, you can significantly impact productivity, efficiency, and most importantly, your profitability. Put simply, a leased line is a private dedicated internet connection, providing ultra-fast links for data sharing and...
Case Study | Woodstock Trading Company
COVID-19 and Remote Work Over the last decade, companies around the world have begun to mobilise their workforce. Thanks to the expanding utility of VoIP technology, cloud calling, and other workflow management tools, companies are no longer required to be localised in a specific location in order to ensure business runs efficiently. While companies have been preparing for such a future, the COVID-19 pandemic has accelerated this move, unfortunately catching many businesses by surprise....
5 Tools We Use to Work From Home and Manage Remote Teams
These are challenging and uncertain times for a lot of UK businesses. Ours too. Being a tech and telecoms company, we’re privileged to have a front seat view of all the available tech to keep teams communicating with each other, and business operations running smoothly (even when remote). Because we’re on the road working with clients across the UK we also regularly work fully remotely. Here are five tools we use every day to maximize connectivity within our team while minimizing our...
How we’re helping clients affected by coronavirus
With Covid-19 spreading across Europe many businesses are asking their teams to work remotely to contain the spread of the virus. While some businesses are already set up for remote working, many are needing to equip their teams with the right tools to continue business from home with very little notice. Cloud Calling hosted voice plans enable companies to make calls as if they were in the office and video conference with their colleagues and clients as if they were working together in person....
Is Cloud Storage Safe and Secure
Table Of Contents Introducing encryption Who holds the key to your data? The importance of monitoring and education In conclusion Cloud storage has moved into the mainstream - but ensuring 24/7 access to your organisation’s cloud network while guaranteeing the security of your service is a difficult balancing act. This issue is compounded by the public’s misconceptions around cloud security. After the well-publicised attack on Apple’s iCloud, there was an immediate drop in the popularity of...
How to Cut Comms Cost
In today’s climate of austerity, cutting costs is de rigueur in the world of business. Technology is often regarded as the solution to many organisations’ financial woes, helping businesses to work smarter and achieve operational savings as a result. But where should you start? Many businesses put their communications strategies in the firing line, which makes sense with companies reportedly losing an average of $11,000 per employee every year due to ineffective collaboration and...
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