Telecoms & Technology News

A network security audit is essential for every business. Without one, you don't know if your organisation is vulnerable to a vast range of cyber security threats. Yet, the growing complexity of today’s networks increases the need for a comprehensive security audit. From your cloud services, to your data networks, and disaster recovery backup services, it’s not enough to just conduct basic network security monitoring. A network security audit provides a comprehensive toolkit for your business....

We live in a digital era where your customers would prefer to tweet than talk on the telephone. You now need to effectively communicate not just with your customers, but with your workforce across multiple devices, formats and platforms.  Embracing such digital diversification is a must-have for businesses to remain competitive. A recent report found the customer experience will overtake your products and pricing as the key brand differentiator by 2020. Your customer comms strategy will play a...

WiFi is everywhere. It’s in our coffee shops, restaurants and local high-street shops, providing us with the seamless connectivity we now expect in our day-to-day lives. Coupled with the rise of smartphones and Bring Your Own Device (BYOD) schemes, your staff now expect the same level of connectivity in your workplace - and for good reason. A study conducted by Frost & Sullivan revealed the average user saves 58 minutes of time per day when using their own devices. Further research from...

Zen Systems, a family-run SME communications reseller based in Suffolk, is able to target multinational enterprise customers by working with enterprise network platform provider Interoute Founded back in 2007 as a small family business, Ipswich-based Zen Systems might have remained a fairly typical channel reseller, serving small and medium enterprise (SME) customers in East Anglia with voice-over IP (VoIP) communications solutions. However, thanks in part to sheer chance and in part the...